Shipping FAQ

Shipping costs will be calculated and added to your order at the checkout.
All parcels are sent tracked, with a link inlcuded in your disptach confirmation email. 

Once you have placed an order, you will receive an automated confirmation email detailing the items you have ordered.
We aim to dispatch all orders within one working day, but please be aware we are a tiny part-time operation, so this may not always be possible.
You will receive a confirmation email once the item has been shipped.

Taxes and customs

When ordering goods for delivery outside of the UK you may be subject to import duties and taxes once the goods reach their destination. 

Any such fees for customs clearance must be covered by the customer. Customs policies and charges vary from country to country, so please contact your local customs office for specific information.

If you are based in the EU, and wish to order from us, please send a message in advance to discuss this. Thanks. 

Missing items
The pandemic has caused some unpredictability in delivery times. Items within the UK should arrive in 2-4 working days, though in some cases it is taking much longer. 

If your parcel fails to arrive within 30 days of dispatch, please contact us with details of your order. We will investigate and offer a resolution.

Returns - Damaged/Defective
If the books you ordered have been damaged in transit, are not what you ordered, or are defective, please email us at [email protected] on receipt providing as a detailed explanation with supporting photographs.

Returns - Change of mind
If you wish to return or exchange your order for any other reason, please email us at [email protected] on receipt of your item.
Books should then be sent back to the address listed below.
The item(s) should be new and unopened. Returns must be securely packaged. Please note the shipping costs will not be reimbursed for a change of mind return. We recommend that return shipments are sent using a trackable service as reimbursements will only be made on receipt of the item.

Return address is:

ADM Publishing
Garden Flat, Ashfield House
28 College Road
WR14 3HW